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You Ask, I Answer: Which Brand KPIs?

You Ask, I Answer: Which Brand KPIs? Jen asks, "What are some solid KPIs that you will be looking for next year?"

Recall that our definition of a KPI is any metric for which you either get a bonus or fired. This poses a quandary for marketers responsible for brand, since brand tends to be one of the least well-measured metrics a company has. Fortunately, there are 4 metrics you can watch to gauge the strength of your brand.

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