Evidencing CQC KLOE C1: How does the service ensure that people are treated with kindness, respect..

Welcome to Fulcrum Care's simple video guide to the Care Quality Commission's (CQC) Adult Social Care Key Lines of Enquiry and Prompts and how care homes and nursing homes can evidence compliance with the Regulations.

Here we look at C1 "How does the service ensure that people are treated with kindness, respect and compassion, and that they are given emotional support when needed?"

The video guide can be used to train managers and staff on how to evidence good practice and achieve an Outstanding rating.

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