Work has changed dramatically over the last few years. Challenges on how to tackle the future of work and related ethical issues abound. For example, how should companies help older workers transition to new ways of doing their jobs? How can they address the needs of a new generation of employees who care less about work-life balance, and more about work-life integration? And how can HR leverage emerging technologies and artificial intelligence (AI) to better meet employees' needs and help them wade through the overwhelming amount of data available to get answers to their specific problems? Read the full transcript:
Emily He, Senior Vice President of Human Capital Management at Oracle, has been giving all these questions a lot of thought. Watch the video as she shares her insight into the future of work, talent management, and incorporating enterprise software and AI to help humanize the office environment.
According to Emily, the concept of humanizing work means helping employees be the best they can be while connecting with the company's value. For companies, it also means understanding how their customers engage with the software they use in a conversational way, using, say, voice or text. She sees AI taking shape in enterprise software, freeing up time for workers to do more creative, strategic activities.
Emily also talks about the challenges for HR in helping workers to deal with the automation of their old jobs and to acquire new skill sets in order to transition to new job functions. On the flip side, it also means adapting to the way new employees engage with technology in their lives and incorporating new styles of work into the company's environment.
Overall, she believes HR sits at the intersection of technology, humanity, and work, and enjoys a unique position to use technology to deliver a better employee experience.
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